What are the most common claims against IT contractors?

The most common claims we see against IT contractors are:

• Traditional negligence – When something goes wrong it’s easy to blame the external IT contractor, especially if it was a contractual requirement that they have insurance.
• Breach of contract – Allegations the website fails to meet the contractual provisions, including matters such as missed deadlines, non-compliance or non-performance.
• Counter claims and tactical litigation – Increasingly claims are being made tactically, for instance, by clients with cash flow challenges who make unfounded allegations in a bid to get your business to write off or reduce genuine invoices.