What are the most common claims against AI companies?

We know your industry faces similar risks to software companies and other emerging technologies. That means:

• Traditional negligence, non-compliance and non-performance claims – Allegations by your client that the AI technology designed is not returning the correct or accurate results.
• Breach of contract – Allegations the AI software fails to meet the contractual provisions, including matters such as missed deadlines and failure to meet uptime requirements.
• Breach of intellectual property (IP) – Allegations you have copied the code or IP of another firm in the design of your AI technology.
• Cyber-attacks – Incidents affecting either your systems or your client’s (where you are liable).
• Counter claims and tactical litigation – Increasingly claims are being made tactically, for instance, by clients with cash flow challenges who make unfounded allegations in a bid to get your business to write off or reduce genuine invoices.