Making a claim

We’re here to help.

If you need to make an urgent claim please contact our office on 020 8659 5038 or email For other claims, please use the form below and a member of our staff will call you shortly.

Claim form

Our claim process explained

  • We’re here to help and will handle your claim process for you
  • If you need to make a claim, contact us by phone, email or using the form, providing as much detail as you can
  • We will contact you to verify your policy and, if applicable, ask for further information
  • We will contact the insurance company on your behalf, and guide you through the process